Privacy Policy for ElementHato

Effective Date: January 3, 2025

At ElementHato, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines the types of personal information we collect, how we use it, how we protect it, and your rights regarding that information. By accessing or using elementhato.com (the “Website”), you agree to the collection and use of your information in accordance with this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.

1. Information We Collect

We collect personal and non-personal data to improve your shopping experience and provide personalized services. The types of information we collect include:

1.1 Personal Information

When you create an account, make a purchase, subscribe to our newsletter, or contact us, we may collect the following personal details:

  • Full Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Payment Information (such as credit card numbers, billing details, and PayPal information)
  • Shipping Address
  • Purchase History and Order Details

This personal data is necessary to complete transactions, provide customer support, and enhance your experience with us. We will only collect the minimum amount of data necessary to provide these services.

1.2 Non-Personal Information

We also collect non-personal, anonymous data, such as:

  • IP Address
  • Browser Type and Version
  • Device Information (e.g., mobile or desktop)
  • Pages Visited
  • Time Spent on the Website
  • Referral Source (i.e., how you found our website)
  • Geolocation Data

This information helps us analyze trends, monitor website performance, and improve the layout and content of our site.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to improve your experience. Cookies are small text files stored on your device that allow us to:

  • Remember your preferences and settings
  • Track your browsing behavior on our site
  • Analyze website performance
  • Personalize content and advertisements
  • Provide social media features

You can manage cookie settings in your browser and choose to disable cookies. However, disabling cookies may affect some functionalities of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Order Fulfillment

We use your personal information to process orders, fulfill purchases, and ensure timely delivery of products, including payment and shipping details.

2.2 Customer Service and Support

We use your contact information to respond to inquiries, provide product support, and address any issues that may arise during or after purchasing.

2.3 Marketing and Promotional Communications

With your consent, we may send promotional emails or newsletters about new products, services, discounts, and events. You can opt-out at any time by clicking the “unsubscribe” link in emails or contacting us directly.

2.4 Website Improvement and User Experience

We use non-personal data (e.g., browsing patterns, IP addresses) to improve the website, optimize user experience, and personalize the content you see.

2.5 Legal Compliance

We may use or disclose your personal information when required by law or when necessary to protect our legal rights, such as complying with legal requests or government inquiries.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share data in the following circumstances:

3.1 Service Providers

We may share personal data with trusted third-party service providers who assist in our business operations, including:

  • Payment processors (e.g., credit card companies, PayPal)
  • Shipping companies (e.g., UPS, FedEx)
  • Email marketing services (e.g., Mailchimp)
  • Analytics services (e.g., Google Analytics)

These providers are obligated to protect your data and use it only for the purposes for which it was provided.

3.2 Legal Compliance

We may disclose your information if required by law or when we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend the rights or property of ElementHato
  • Prevent fraud or protect against cyber threats
  • Respond to law enforcement requests or judicial orders

3.3 Business Transfers

In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you if such a transfer occurs.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including SSL encryption for payment data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4.1 Your Responsibilities

We recommend that you protect your data by:

  • Using strong passwords for your account
  • Keeping your login credentials confidential
  • Logging out of your account when using public or shared devices

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access to Your Information

You have the right to request a copy of your personal data. Contact us at info@elementhato.com for access.

5.2 Correction of Inaccurate Information

If your information is inaccurate or outdated, you can request correction or updating.

5.3 Opt-Out of Marketing Communications

You can opt-out of promotional emails at any time by clicking the “unsubscribe” link or by contacting us directly.

5.4 Data Deletion

You may request deletion of your personal data. We may retain certain information for legal or business purposes, such as pending transactions or compliance with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and display personalized content. You can manage cookie settings in your browser, but disabling cookies may impact some website features.

For more details, please refer to our Cookie Policy.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from minors. If we discover we have collected data from a child under 13, we will delete it immediately. If you believe your child has provided us with personal data, contact us at info@elementhato.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date. Please review this policy regularly to stay informed about how we protect your information.

By continuing to use our website after changes are made, you accept and agree to the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your privacy rights, please contact us:

ElementHato
Street: 334 Mount Everest Dr, Fenton, Missouri
Phone: (636) 600-0351
Email: info@elementhato.com
Website: elementhato.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as outlined.

Thank you for choosing ElementHato!